We believe in our products and value the happiness of our customers.
We process orders between Monday and Friday. Orders will be processed within 1-2 business days of ordering and shipped the next day. Please note that we don't ship on weekends. In situations where products are in high demand, processing time can take longer than 2 working days.
Please allow a 24-48 hr processing time for your order. Shipping times depend on the shipping method chosen and on curriers availability. Delivery usually takes 1-2 weeks (sometimes less).
*Please note that these are estimated delivery times only, therefore we are not guaranteeing delivery dates. We will always do everything in our power to deliver on or before your delivery dates.
Please ensure all delivery information is correct, if there is incorrect and/or missing information, we may be required to contact you to update the delivery information, which may cause delays in delivering your order.
Once a shipment email is received we will no longer be able to change or correct delivery information. You, the customer, will avoid any replacements for refunds if correct shipment information isn't provided at the time of shipment email.
Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time.
Your order may be delivered to you by either the local post office or a local courier, depending on your area. If you are not home when the delivery is made, a noticed card may be left by the Postal Service to advise on how and where your delivery can be collected.
Contact Us first for any further information.